Answer calls, return emails, and similar tasks
Provide various levels of customer service need to be friendly, happy, knowledgeable and efficient.
Type documents, mail letters, and take notes
Answering the enquiries from the website,
Screen the potential clients through a series of questions
Serve as a point of contact for other team members
Schedule meetings, book appointments, communicate with clients, follow up on quotations, communicate with subcontractors and manage daily calendar.
Manage CRM Ontraport and social media platforms. Post regular updates on LinkedIn, Facebook, update website with photos as required.
Provide tech support to customers and vendors
Need to work with the engineer to help him out in contacting suppliers, chasing up on quotes etc.
Completing the required Legislative Documentation
Write, understand Implement a marketing plan
Preferred 2 years General Virtual Assistant experience
Construction Industry knowledge
Proven Marketing experience
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Excellent communication and people skills
Proficiency in English oral and written Good Grasp of the written Australian Language
Knowledge in CRM, WordPress SEO Experience
Solid knowledge of MS Office, particularly Excel and Word
Able to write content
Proven experience with Social Media platforms
Day shift Mondays to Fridays
Fix week ends off
Office based job